My facility just introduced an electronic order entry system. The system alerts me when an order is received for my client. How can I be sure that it was the physician who entered the order and not someone else using the physician’s electronic signature?
The information technology professionals who installed and support your new system should be able to inform you about the security of the system and confirm whether only the authorized user has access to his/her electronic signature.
If you are aware that an electronic signature is being used without authorization, report this to the contact person in your practice setting.
Health care professionals can protect the integrity of their electronic signatures by:
- maintaining the confidentiality of passwords or other access information;
- changing their password as per facility policy or more frequently if security is at risk;
- using passwords that are not easily deciphered;
- logging off when not using the system or when leaving the terminal;
- ensuring that the keyboard and monitor are placed to ensure maximum privacy and confidentiality; and
- advocating for appropriate education and technical support.