Quality Practice - A resource for nurses and nurse leaders
  November 2017 | Volume 16, issue 3
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Annual Membership Renewal opens December 11, 2017

Here’s what you need to know about nurses renewing their membership for 2018.

How much time will nurses have to renew?
Nurses will have more than seven weeks to complete their application and pay the required fees. Late fees will begin to apply after Wednesday, Jan. 31, 2018.

Suspension notices will be mailed no later than Thursday, Feb. 15, 2018. If nurses do not renew and pay all fees during this period, their registration will be suspended on Tuesday, March 20, 2018. Once suspended, if nurses do not renew and pay all fees, their membership will expire on Thursday, April 19, 2018.

What is this year’s fee?
The 2018 renewal fee for members in the General and Extended classes is $200. (With HST, the total is $226.) If nurses renew after Jan. 31, 2018, they will be charged a late fee of $100. (With HST, $113.)

How can nurses pay their fee?
They can pay online using a credit card, debit, Interac Online or a prepaid credit or debit card. As of June 1, 2017, the College no longer accepts payment by cheque or money order for any service, including membership renewal. 

How do nurses log in to the application?
When renewal opens, nurses can go to Maintain Your Membership and log in with their email address and password. In the past, nurses used their user name. This year, we have moved to email log ins, which is a simpler and more secure process. Unless they changed it, their password is the same one they used last year.

Why is renewal later this year?
This summer we began implementing a significant upgrade to our computer systems. This upgrade will allow us to deliver improved service to our members and applicants. The upgrades include a new online application for AMR. To make sure renewal goes smoothly, we decided to take some extra time to test the application before we opened AMR.


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Find a Nurse not available from Nov. 30 to Dec. 4, 2017

Find a Nurse will not be available from Thursday, Nov. 30 at 6 p.m. to Monday, Dec. 4 at 8 a.m. The interruption is necessary to make sure Annual Membership Renewal is ready on Monday, Dec. 11, 2017.

If you need to confirm information about a nurse, please check Find a Nurse before or after these dates.

If you need to confirm information about a nurse, please check Find a Nurse before or after these dates. Or, if your matter is urgent, please fill out the Contact Us form on www.cno.org and include “Find a Nurse” in the message.

Thank you for your understanding.

Mandatory Reporting: Why, When, and How

Mandatory reporting ensures that the College is alerted if there is a concern that a nurse is not practising safely. It allows the College to take action to protect the public.

A report does not constitute a finding of professional misconduct, sexual abuse, incapacity or incompetence. Only a Panel of the College’s Discipline Committee or Fitness to Practise Committee can make such a conclusion.

All regulatory health professionals are subject to mandatory reporting. Your reporting duties depend on whether you are a nurse employer, facility operator or a nurse.

To help you understand your role when it comes to filing a report, we have updated the File a Report page.

Employers and facility operators
When it comes to filing a report, employers and facility operators have different obligations. Employers must inform the College when they terminate, or intend to terminate, a nurse’s employment or workplace privileges. Facility operators must report to the College any incidents of sexual abuse, incompetence or incapacity.
To help employers and facility operators understand the process, we have updated the Mandatory Reporting Form for Facility Operators and Employers so that it is easier to use. The content on the form and the process for filing reports have not changed.
We also updated the sample mandatory reporting scenarios, which illustrate circumstances in which employers are required to make a report to the College.
If you have questions about the purpose and process of reporting, as well as what outcomes you can expect, review Mandatory Reporting: A process guide for employers, facility operators and nurses.

Safeguarding personal health information

Privacy, and the protection of personal health information, is an essential element of client care and the therapeutic nurse-client relationship. Privacy breaches often lead to emotional distress for clients, and clients need to feel confident and comfortable that the information they share with their health care team will be kept confidential.
To strengthen the protection of personal health information, the Ontario government has amended regulations under the Personal Health Information Protection Act, 2004.

What changed?

As of Sunday, Oct. 1, 2017, Health Information Custodians (custodians) – who are usually employers – will be required to notify the Information and Privacy Commissioner of Ontario when personal health information is lost or stolen, or used or disclosed without authority. The exact circumstances when a custodian must notify the Commissioner are detailed in section 6.3 of the regulation under the Personal Health Information Protection Act, 2004.

Also, starting Monday, Jan. 1, 2018, custodians will be required to track privacy breach statistics and provide the Commissioner with an annual report of these statistics by March 2019. We expect the Commissioner to release detailed guidance on this reporting requirement soon.

Reporting to the Commissioner

The Office of the Information and Privacy Commissioner has guidelines to help custodians who must make a report.

If you have any questions about the reporting process, contact the office of the Information and Privacy Commissioner of Ontario directly.

Getting Clear About “Revoked”

As of July 21, 2017, the College will no longer use the term “revoked” for all scenarios in which a member’s registration has been terminated. A new term, “expired”, has been added to our public Register, Find a Nurse.

Until recently, a nurse’s membership status with the College commonly fell under one of three terms: active, resigned or revoked. However, in the interest of clarity, we have added “expired.”

The College made this decision after considering feedback from members and stakeholders. Many felt there were negative associations with “revoked” and assumed the term was related to a member’s conduct, which is often not the case.

Below are descriptions of how this and other terms will be used for scenarios in which a member’s registration has been terminated:

  • “revoked” will be used for orders made by the Discipline or Fitness to Practise committees
  • “resigned” will be used when a nurse has made an active request to no longer be registered with the College
  • “expired” will be used for other scenarios when a member no longer holds a certificate of registration in a specific class. For example, when a certificate of registration is no longer valid after a specified period of time, or when a certificate of registration is no longer valid because the member did not renew by a deadline

In addition to changes to Find a Nurse, the new terms will also be reflected in web content and other external communication such as letters from the College.

Understanding Practice Support

One way the College promotes safe nursing practice is through Practice Support. Nurses and employers can ask our Practice Support staff specific practice-related questions, and staff can help them access relevant practice resources and suggest ways to support their decision-making.

Have you ever wondered how we develop our Practice Support resources? Go to Practice Support to see the model we created to explain the process.

Volunteer position on CNO advisory committee

The College is looking for people with senior-level experience and expertise in compensation to serve on the Sub Committee on Compensation. This is a volunteer position for an advisory committee related to staff and board compensation practices.

If you are interested, email your resume and cover letter to Elizabeth Horlock, Director, Human Resources, at ehorlock@cnomail.org. The deadline to apply is Dec. 15, 2017.

Questions? Please call Elizabeth directly at 416 963-7542.