Pandemic Planning
These resources will help you learn what CNO expects from nurses during a pandemic, as well as the practice standards and guidelines particularly relevant to nursing during such an emergency.
Helping during the COVID-19 pandemic
- A variety of activities or situations exist where a resigned or retired nurse could provide support. For example, a retired nurse volunteer can help in screening processes.
- Only individuals registered with CNO can provide nursing care in Ontario. This includes any activity or situation (directly or indirectly) where you hold yourself out as a nurse or qualified to provide nursing services as described in the Nursing Act, 1991 Fact Sheet. For more information about what nursing practice is, please visit FAQs in the Declaration of Practice section in Ask Practice.
- For more information, see the How you can help during the COVID-19 Pandemic page.
- The Ministry of Health is looking for experienced health care providers who can help prevent and control the spread of COVID-19. Visit their recruitment page for more information.
Helping during the COVID-19 pandemic
CNO Resources
- COVID-19 information
- COVID-19: Practice Resources
- How you can help during the COVID-19 pandemic
- Practice Guidelines: Refusing Assignments and Discontinuing Nursing Services
Government resources
Ministry of Health and Ministry of Long-Term Care
Telephone Hotline
| Health Care Provider Hotline | 1 866 212-2272 |
| Telehealth | 1 866 797-0000 |
| Service Ontario | 1 800 476-9708 |
