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Jacqueline Carter, 0518068

The Member admitted that she engaged in professional misconduct by failing to cooperate with the Quality Assurance (“QA”) Committee in that she failed to participate after being selected by the QA Committee for practice assessment and failed to complete all practice assessment requirements in or around 2013, 2014 and 2016.

Based on the Member’s admissions, the Panel found the Member:

  • failed to cooperate with the QA Committee or any assessor appointed by that committee; and
  • engaged in conduct, relevant to the practice of nursing, that, having regard to all the circumstances, would reasonably be regarded by members as unprofessional.

The College of Nurses of Ontario (“CNO”) and the Member presented the Panel with a Joint Submission on Order requesting that the Panel make an order that included the following:

  • an oral reprimand;
  • a 2-month suspension;
  • terms, conditions and limitations, including:
    • attending 2 meetings with a Regulatory Expert; and
    • participation in CNO’s next available QA program cycle.

The Panel accepted the Joint Submission on Order, concluding that the proposed penalty was reasonable and in the public interest. 

Aggravating factors considered by the Panel included:

  • the Member received numerous communications from CNO and was offered multiple opportunities to comply with her obligations;
  • the QA requirements are a statutory obligation, set out in CNO Standards and By-laws; and
  • the Member’s behaviour was repeated over the course of 3 years.

Mitigating factors considered by the Panel included:

  • the Member accepted responsibility and accountability;
  • the Member expressed regret;
  • the Member participated willingly with CNO; and
  • the Member agreed to the Agreed Statement of Facts and the Joint Submission on Order.


Page last reviewed June 09, 2021