CNO spending for 2019

The chart below shows the areas that CNO will spend on in 2019:

Practice Quality 7%, Professional Conduct 29%, Applicant and Member Services 16%, Oversight and Administration 12%, Policy, Research, and Communication 10%, Facilities and Support 10%, IT 16%

Below is a description of the areas to which CNO will allocate its spending:

Practice Quality (7%)

Develops and articulates standards of practice and entry-to-practice competencies, and provides policy support on regulatory issues. Provides member consultation services and administers the Quality Assurance (QA) Program. Working on a new approach to the QA program that will support nurses with their ongoing professional development.

Professional Conduct (29%)

Responds to issues about nurses’ practice, conduct or health through resolution or investigation processes, and supports the prosecution of the most serious cases of professional misconduct at public discipline hearings. Monitors members’ compliance with committee orders and ensures that our public register is up-to-date. Provides the Nurses’ Health Program, an alternative to health inquiries and Fitness to Practise.

Applicant & Member Services (16%)

Assesses Ontario and international applicants and registers those who qualify. Facilitates exam administration, supports Council’s Registration Committee, renews ongoing members, and support online Annual Membership Renewal. In Sept. 2018, successfully launched an online solution that sped up the process of applying to become a nurse in Ontario – this online portal will be further enhanced in 2019. Provides customer service to members, applicants and the public.

Oversight & Administration (12%)

Provides oversight through Council and committees such as Finance Committee and supports CNO’s operations by providing finance and human resource services.

Policy, Research & Communication (10%)

Generates and shares knowledge, including communicating with members, employers, the public and the media through various online publications and the website. Through the gathering and analyzing of data, provides insight about strategic and regulatory issues to facilitate decision-making for CNO, its Council and stakeholders. Maintains records and produces membership statistics.

Facilities Support (10%)

Maintains CNO’s office building and provides services that include security, space planning, office equipment and supplies, and the management of incoming and outgoing mail. In 2019, CNO will undertake major renovations to its building and interior space to repair aging infrastructure and to provide work spaces that are more effective for staff.

Information Technology (16%)

Implements and maintains the software and technological infrastructure to support CNO’s functions, including computing and data networks, telephone systems, and applications/software used by staff, Council and committees.

Page last reviewed December 20, 2018