Quality Assurance Assessment

Quality Assurance Assessment promotes nurses’ continuing competence and quality improvement of their practice.

Each year, CNO randomly selects nurses from the General and Extended classes to participate in a Quality Assurance (QA) Assessment. If you are selected, you will be notified by email with instructions on how to complete the assessment requirements. Nurses selected for QA Assessment are required to:

  • Identify two learning goals
  • Complete and submit a Learning Plan
  • Complete a Code of Conduct practice activity.

NPs selected for QA Assessment will complete an additional assessment.


QA Assessment includes optional coaching.

Coaching is a supportive way to guide you through your QA Assessment. It provides opportunity for you to work directly with a Peer Assessor/Coach to help you understand your learning needs and improve your future practice.

Peer Assessor/Coaches are nurses trained in coaching principles. They also have in-depth knowledge of CNO's practice standards, guidelines and QA Assessment requirements. They are responsible to review and assess your QA activities, as well as write a report for the Quality Assurance Committee.

Quality Assurance Committee

The Quality Assurance (QA) Committee is one of CNO’s statutory committees. It is made up of elected council members, public members and nurses CNO appoints.

The QA Committee is responsible for ensuring nurses comply with all aspects of the QA Program, and makes decisions about a nurse’s participation in the QA Program by reviewing the QA Coach’s report.

If you have questions about the QA Assessment, email us at QAassessment@cnomail.org 

Page last reviewed January 20, 2022