Contact Us
Hours of Operation
Our phone system is currently experiencing higher than usual wait times.
In the interest of public health and safety due to the COVID-19 virus, our building is currently closed. We will be available online or by telephone during this time.
Starting July 2, CNO will be closed every Friday afternoon, starting at 12:00 p.m. We will re-open on Mondays at 8:30 a.m.
CNO office hours – from July 2 – Sept. 3, 2021
Monday - Thursday, 8:30 a.m. – 5:00 p.m.
Friday, 8:30 a.m. – 12:00 p.m.
Call Centre hours – from July 2 – Sept. 3, 2021
Monday - Thursday, 8:30 a.m. – 4:30 p.m.
Friday, 8:30 a.m. – 12:00 p.m.
Contact Us
| Email Us | I am a Member. I am an Applicant. I am a member of the Public. I am having a technical issue with the website. |
| Main line/Call Centre | 416 928-0900 |
| Toll-free in Canada | 1 800 387-5526 |
| Main fax line | 416 928-6507 |
| Practice Support Questions about nursing practice standards and related issues |
Practice Support Form |
| Members of the public who want to make a complaint about a nurse’s conduct. |
Email PublicComplaints@cnomail.org. Or call 416-963-7503 (toll-free in Canada 1-877-963-7503) and leave a detailed voice message. An investigator will return your email or call within 2 business days. Visit Make a Complaint for more info. |
| Employers, facility operators and health professionals who want to file a report |
Email investigations-intake@cnomail.org. Or call 416-963-7504 (toll-free in Canada 1-877-963-7504) and leave a detailed voice message. An investigator will return your email or call within 2 business days. Visit File a Report for more info. |
| Applicants | If you are an applicant, find more information related to your application on our FAQs for applicants page. |
| Media Relations Enquiries from media outlets about College processes Press releases |
media@cnomail.org |
