Contact Us

Annual Membership Renewal

Have a question about renewal? The Renewal Call Centre is open Monday to Friday from 8:30 a.m. to 7:00 p.m. and can be reached by calling 1 866 573-5405 inside North America or 416 849-6135 outside North America.

You can also reach us by email.

In the interest of public health and safety due to the COVID-19 virus, our building is currently closed. We will be available online or by telephone during this time.

Hours of Operation

Monday - Friday, 8:30 a.m. – 5:00 p.m. (CNO office hours)

Monday - Friday, 8:30 a.m. - 4:30 p.m. (Call Centre)

Monday - Friday, 8:30 a.m. - 7:00 p.m. (Renewal Call Centre)

Contact Us 

Email Us I have a question about renewal.
I am a Member.

I am an Applicant.
I am a member of the Public.
I am having a technical issue with the website.
Main line/Call Centre 416 928-0900
Toll-free in Canada 1 800 387-5526
Main fax line 416 928-6507
Renewal Call Centre

1 866 573-5405 (inside North America)
416 849-6135 (outside North America)

Practice Support
Questions about nursing practice standards and related issues
Practice Support Form
Members of the public who want to make a complaint about a nurse’s conduct. 

Call 416-963-7503 (toll-free in Canada 1-877-963-7503) and leave a detailed voice message. An investigator will return your call within 2 business days. Visit Make a Complaint for more info.

Employers, facility operators and health professionals who want to file a report

Call 416-963-7504 (toll-free in Canada 1-877-963-7504) and leave a detailed voice message. An investigator will return your call within 2 business days. Visit File a Report for more info.

Applicants If you are an applicant, find more information related to your application on our FAQs for applicants page.
Media Relations
Enquiries from media outlets about College processes
Press releases
media@cnomail.org
Page last reviewed November 20, 2020