Annual Membership Renewal
Have a question about renewal? The Renewal Call Centre is open Monday to Friday from 8:30 a.m. to 7:00 p.m. and can be reached by calling 1 866 573-5405 inside North America or 416 849-6135 outside North America.
You can also reach us by email.
In the interest of public health and safety due to the COVID-19 virus, our building is currently closed. We will be available online or by telephone during this time.
Hours of Operation
Monday - Friday, 8:30 a.m. – 5:00 p.m. (CNO office hours)
Monday - Friday, 8:30 a.m. - 4:30 p.m. (Call Centre)
Monday - Friday, 8:30 a.m. - 7:00 p.m. (Renewal Call Centre)
|Email Us||I have a question about renewal.
I am a Member.
I am an Applicant.
I am a member of the Public.
I am having a technical issue with the website.
|Main line/Call Centre||416 928-0900|
|Toll-free in Canada||1 800 387-5526|
|Main fax line||416 928-6507|
|Renewal Call Centre||
1 866 573-5405 (inside North America)
Questions about nursing practice standards and related issues
|Practice Support Form|
|Members of the public who want to make a complaint about a nurse’s conduct.||
Call 416-963-7503 (toll-free in Canada 1-877-963-7503) and leave a detailed voice message. An investigator will return your call within 2 business days. Visit Make a Complaint for more info.
|Employers, facility operators and health professionals who want to file a report||
Call 416-963-7504 (toll-free in Canada 1-877-963-7504) and leave a detailed voice message. An investigator will return your call within 2 business days. Visit File a Report for more info.
|Applicants||If you are an applicant, find more information related to your application on our FAQs for applicants page.|
Enquiries from media outlets about College processes