Review by the Registration Committee

If you disagree with a decision made by CNO’s Registration staff, you can request a review of your application by the Registration Committee. This committee meets once a month to assess applicants’ qualifications. The Registration Committee will inform you of its decision and the reasons for it.

Appeal to the Health Professions Appeal and Review Board

If you disagree with the decision by the Registration Committee, you have the right to appeal certain types of decisions made by CNO to the Health Professions Appeal and Review Board (HPARB), an independent review board established under the Regulated Health Professions Act. You can appeal the decision by sending your written request by email, fax or mail to the HPARB using the contact information at the end of this page. 

You can appeal a decision where CNO does any of the following:

• refuses to issue your certificate of registration
• agrees to issue your certificate of registration if you successfully complete examinations or additional training
• imposes terms, conditions and limitations on your certificate of registration
• refuses your application for an order removing or modifying any term, condition or limitation imposed on your certificate of registration

(Under the Regulated Health Professionals Act, 1991, c 18, Sched 2, Section 20(1).)

You have 30 days from the date of the Registration Committee’s decision to file your appeal with the HPARB. The HPARB will notify CNO of your request to appeal the Registration Committee’s decision. You may request either of the following appeal formats:

• a hearing: you and a CNO representative will appear online or by phone (or in person, under certain circumstances) to present evidence to the HPARB or 
• a review: HPARB members will review written submissions from both you and CNO

You can contact the Registration Committee and the Health Professions Appeal and Review Board using the following details: