Go to Maintain Your Membership and select “Login to my account." If you already have an account with CNO, login using your email address and password and then select "create a new application."

If you do not have an account with CNO, select "Don't have an account" to create one. After you have created an account, you can then proceed with creating a new application.

Return to the Maintain Your Membership page and click on “Forgot my password.”

First, you must have your education credentials validated by a CNO-approved educational credential assessment (ECA) service provider. Once you have received confirmation that your credentials have been validated, you can use the online portal to create an account and complete your application. You must have your ECA-service-provider unique ID to be able to start your online application with CNO.

If your education credential assessment was completed prior to April 1, 2025, you will need to contact your education credential assessment service provider to request that your documents be sent to CNO.

It depends on if you are an applicant who completed your nursing education in Ontario, another province in Canada or internationally.

For international applicants, read the question above. For all other applicants, go to Maintain Your Membership, select “create an account” and follow the steps to apply.

CNO will close your application for Temporary Class if you fail the registration exam twice for the category to which you applied to. For example, if you failed the NCLEX-RN exam two times or more, you will not be eligible for registration as an RN in the Temporary Class. Please note that your application fee is non-refundable.

If you have already passed the registration exam, then you need to complete your general class registration requirements.

Applicants with an open application may upload the following documents:

• Competency Assessment Supplement (CAS)
• Authorization to Work
• Name Change
• Accommodation Request
• Offer of Employment for Temporary Class applications
• Authorization to release information
• Withdrawal Application form
• Immigration Authorization to Practice – Consent

No. Documents from third parties (e.g. education transcripts or verification of nursing practice in another jurisdiction, verification of registration from another jurisdiction) must be directly sent to CNO by the third party. CNO will then update the portal with the document status. Please do not upload documents sent by third parties. 

You will not have access to these third-party documents in the portal. Once you have applied to CNO, your educational credential assessment service provider sends CNO a copy of your transcript and report in support of your application. You will be able to view only a list of documents that have been received from you directly or other third parties, along with the status of the documents. Note — You can request copies of any documents that form part of your CNO application at any time during the application process.

Please contact Customer Service by clicking on the appropriate link found under the section that is incorrect (nursing education, nursing employment, other nursing registrations, nursing examinations) and providing the details in the message box. Please do not call CNO as we are not able to update information over the phone.

If your legal name changes, you need to send us a written request for a name change that includes the following information:

• your previous name
• a copy of a legal name change document, such as
• a marriage certificate
• a divorce decree
• a change of name certificate

unless the name change relates to a protected ground under the Ontario Human Rights Commission, in which case you must describe why accommodation is needed or indicate the reasons for your request

• your new name spelled exactly as it appears on your legal name change document
• your signature
• your mailing address and phone number

If the name on any of your supporting documents is different from the name on your application, you must also send us a copy of a legal name change document, such as a marriage certificate, divorce decree, or change of name certificate.