Annual Membership Renewal

ALERT: A sophisticated phone, mail and email scam is currently impacting some nurses in the U.S. While we have no indication that it has come to Canada, we want to make you aware of it so you can protect yourself. Further details

Once a year, each member of the College must renew their membership to continue practising as a nurse in Ontario. Renewing your membership involves answering questions about your employment status and areas of practice and education, and paying an annual fee.

Members who fail to complete the Annual Membership Renewal (AMR) form and pay the renewal fee risk having their membership suspended and ultimately, their membership will expire. 

Why does the College require nurses to renew their membership every year?

  1. By renewing your membership, you help ensure that everyone practicing as a nurse in Ontario is registered with the College, and their information is accurate and up-to-date. This helps identify individuals who attempt to practice (or who are practicing) nursing illegally.
  2. The information you provide during renewal helps CNO and other stakeholders (including government, associations, researchers and the media) understand what is happening with the nursing workforce in Ontario.

How is this information shared with stakeholders?

CNO shares renewal information with stakeholders in the following ways:

  1. As an Ontario health regulatory college, we are required to collect information about our members, including basic demographic, geographic, education and employment information, and provide this information to the Ontario Ministry of Health in anonymous form for health human resource planning. Your answers help the Ministry develop policies and programs that address supply and distribution, education, recruitment and retention for your profession.
  2. Like other nursing regulators in Canada, we share similar anonymized renewal data with the Canadian Institute for Health Information (CIHI). CIHI provides comparable and actionable data and information that are used to accelerate improvements in health care, health system performance and population health across Canada.
  3. CNO also shares anonymized aggregate data with other stakeholders, including researchers, the media and the public. This is done through reports published by CNO, our online data query tool and other channels.

When will AMR launch?

CNO will launch on Wed. November 11, 2020.

What is this year’s fee and when is the deadline to pay?

The 2021 renewal fee for members in the General and Extended classes is $270. (With HST, the total is $305.10.)

The deadline to pay this fee is Thursday, Dec. 31, 2020.

If you do not renew by this deadline, a late fee of $100 will apply. (With HST, the total late fee is $113.) 

Here are other important dates to note:

Notice of intent to suspend letter will be mailed to members who have not renewed on Thursday, Jan. 14, 2021

Memberships will be suspended for those who have not completed renewal on Wednesday, Feb. 17, 2021

Memberships will expire for those who have not completed renewal on Friday, Mar. 19, 2021.

Will my membership fee be increasing this year?

No, there will be no fee increase. The 2021 renewal fee for members in the General and Extended classes is $270. (With HST, the total is $305.10.) The renewal fee for members in the Non-practising class is $50. (With HST, the total is $56.50.)

What does the College do for me in return for the fee I pay?

As the regulator of the nursing profession in Ontario, the College’s sole mandate is to protect the public and the reputation of the profession, and ensure the public trusts nurses. 

All regulatory organizations exist for this same purpose of public protection, while unions exist to advocate on work issues and professional associations exist to advocate for the professions’ interest. 

Paying your fees to be registered with the College makes you a participant in the various aspects of nursing regulation and public protection. This is why we always seek nurses’ feedback before Council makes decisions about changes to by-laws, regulation and standards of practices. 

Together, we protect the public by ensuring:

  • those wanting to become nurses in Ontario meet requirements
  • nurses have standards that inform them of their accountabilities to provide safe, competent and ethical care
  • nurses engage in continuous improvement of their practice
  • we take appropriate steps when there are concerns about nurses' conduct, competence and health
  • we amend standards and regulations whenever government updates laws or passes new ones

We also develop new programs and approaches to continually improve nursing regulation in Ontario. Here are some examples:

How can I pay my fee?

You can pay your fee online. The College accepts credit card, debit, Interac Online or a prepaid credit or debit card. The College no longer accepts payment by cheque or money order for any service, including membership renewal. 

How will I know when AMR is open?

We will announce the opening in The Standard and on our Facebook, LinkedIn, Twitter and Instagram pages. (Follow us on social media to receive updates about renewal and other important information.) 

How do I log on to AMR?

Go to Maintain Your Membership and log in with your email address and password. 

Unless you have changed it, your password is the same one you used last year. 

For more information about how the College uses your email address and why it is required, visit www.cno.org/emailfaq

Which browser should I use to renew?

If you are using an older version of a Web browser, you may have difficulty accessing Maintain Your Membership. Check here to make sure your browser will work properly.

Am I required to submit my Learning Plan prior to renewing my membership?

No. If you are a nurse in the General and Extended Classes, you are required to develop a learning plan as part of your self-assessment. However, you are not required to submit your Learning Plan as part of your membership renewal this year.

How do I move between pages in AMR?

Always use the Previous or Next buttons when using the AMR application. Do not click Back or Forward in your browser.

What do I do if my page seems stuck?

Please be patient, as many nurses are renewing at the same time. If you see a Please Wait message, do not refresh or reload your page.

Why is it taking so long to get to the next page?

During busy times, it may take longer for pages to load. Please be patient, and do not refresh or reload your page. All browsers except Safari should display a progress bar, to show you how the information is processing. 

I need to stop and complete my application later. Can I do this?

You can pause the renewal application at any time. Just scroll to the bottom of the page, and click Exit and Finish Later. Also, remember to log out of Maintain Your Membership by clicking the logout button in the top right-hand corner of the page.

Whoa, why are you asking for so much info?

It may seem like we’re collecting a lot of information, but it’s required under the Regulated Health Professions Act, 1991. The renewal information also informs the Ministry of Health and Long-Term Care’s policies and programs.

Does my employer information need to be posted on Find A Nurse?

Yes. Under Ontario law, employer information is required to be posted on Find a Nurse. However, this information may be withheld if there is reasonable grounds that disclosing it jeopardizes the nurse's safety. Evidence to support this claim must be provided to CNO. Please contact customer service for more information on withholding employer information on Find a Nurse.

How long will it take me to renew?

Most nurses only need about 12 minutes to complete renewal, but it can take up to 30 minutes. Before starting, we suggest assembling your work experience info and other practice details, so you can move quickly and smoothly through the process. 

How do I renew in French?

Log in to Maintain Your Membership using your email and password. Then, click on Renew Your Membership Now, and simply choose French in the top right-hand corner. Please note, once you begin in one language you cannot switch to another. 

How do I know if I’ve paid?

Once you submit payment, wait until the transaction goes through before closing your browser. At peak times, there may be a short delay in processing. 

Where do I find the payment receipt?

After renewing and paying the fee, you’ll find the View/Print Receipt button at the bottom of the page. If you have already logged out of AMR, log back in to Maintain My Membership, click Renew Your Membership Now and choose View/Print Receipt. 

How do I know if I am logged out?

There is a Logout button in the top right-hand corner of every AMR page. Click on it to make sure you’re logged out of Maintain Your Membership. This is especially important if you share a computer at home or work. 

How do I check my registration status after I’ve renewed my membership?

Once you have completed the renewal form and paid the fees, you can log in to Maintain Your Membership, click on renewal and check your current status. 

What if I do not complete my online renewal form?

If you do not complete the form and pay the fees on or before Thursday, Dec. 31, 2020, you will receive a Notice of Intent to Suspend. This year, notices will be mailed no later than Thursday, Jan. 14, 2021. Once you receive the Notice of Intent to Suspend, you have 30 days to complete your renewal and pay the required fees. 

If you do not pay the fees and complete the form within 30 days, the College will suspend your registration on Wednesday, Feb. 17, 2021. At this point, you will have another 30 days to provide all outstanding fees and information. 

After those 30 days, your membership with the College will expire on Friday, Mar. 19, 2021. To resume practising in Ontario, you will need to meet the requirements for reinstatement and pay additional fees. 

If your membership status with the College is suspended, revoked or expired, you are prohibited from practising nursing in Ontario. As well, you cannot use the titles “Registered Nurse,” “Registered Practical Nurse,” “Nurse Practitioner” or “nurse.” 

Practising in Ontario while your membership is suspended, revoked or expired is a serious offence. If you have been suspended, or your membership has been revoked or has expired, speak to your employer(s) and stop practising immediately.

Page last reviewed November 30, 2020